Hugh and the hospital staff use blackmail to get rid of their incompetent boss, Nora. Meanwhile, Penny faces family and romantic dilemmas that will change her future. Hayley struggles with a guilty conscience over her relationship with Ajax.

Hugh comes to blows with Penny's new boyfriend, while Meryl plays dirty to win the re-count of the Mayoral election. Ajax gets a new perspective on life and death when he does work experience in the hospital.