Big news brings an emotional time to Theresa's family. While visiting her doctor to help manage her menopause, Theresa brings forth her doctor's gushing mom. Theresa gives a reading to two sisters mourning the loss of their mom, and helps ease the guilt of one sister who wasn't present for her mom's passing. At a group reading, another mom pleads from the beyond for her daughter to renew her faith. A barista has a wild day at work when Theresa reunites her with the soul of her grandfather.

When a horrible tragedy befalls someone close to her, Theresa continues to deliver messages while experiencing her own grief. Things get intense when the victim of that tragedy makes himself known to Theresa in the week after he passes. Meanwhile, a woman is given closure following the shocking death of her husband from a snowmobile accident.