With the England team at an all-time low after an embarrassing defeat to Iceland, Gareth Southgate becomes the new manager. Haunted by his own penalty miss with England, he inherits a broken team and a jaded fanbase. With psychologist Pippa Grange, he sets about changing the team's mindset and tackling his and England's biggest fear – penalties.

In the aftermath of the devastating defeat at Wembley, Southgate's guilt weighs heavily on his conscience. When the fans then turn on Southgate, accusing him of prioritising politics over performance, he begins to doubt himself ahead of a controversial World Cup in Qatar.