A father comes to Alison to ask her about a baby monitor that whispers to his child. Alison is sure it is a spiritual event, but the mother isn't so sure. Alison herself, is being contacted by her own mother's spirit and Robert doesn't believe that it's happening. Just when everything seems to have been organised, it gets worse.

A woman called Gemma comes to Alison, asking for her help, after her best friend was killed by a ghost. Alison is sure Gemma knows more about the spirit than she is letting on. But Alison has other things to worry about - her mother's spirit is still around and still cleaning. In the mean time, Robert comes clean to Jude about his tumour.