Lawrence exhibits signs of forgetfulness, which Lucy catches, while treating a teenager who tried to hang himself. A negative article about the hospital appears, following a tour and interview given by Corday. Malucci learns a lesson in sympathy dealing with a man dying from a skydiving accident. Cleo is racked with guilt after misdiagnosing a four-year-old with iron poisoning, who later dies. Carter makes plans to meet with Elaine. Carol treats a pregnant waitress with no insurance.

Benton struggles with taking a DNA test to determine whether or not Reese is actually his son. As the Lawrence's performance deteriorates, Kerry and Mark use a fake patient to convince him of his Alzheimer's. Carter has trouble persuading the victim of a nursing home fire to sign a DNR for her husband and later is asked to fake a diagnosis for a family with no insurance. Carol continues to meddle in Meg's life, having her arrested so that she can be detoxed. Cleo is blamed for an explosion in the suture room, that might actually have been Dr. Dave's fault.