When Will and Grace meet a stranger named Ned in the elevator, Grace accuses Will of being too nice to people he doesn't know. While Grace befriends Ned and invites him to dinner, Will makes some nasty remarks about him, but they soon discover that Ned's not the best company to keep. Meanwhile, Jack is having trouble at his new company, A GAY NETWORK, because he feels he can't relate to his co-workers after they mock him about his Cher doll. Karen and Rosario lend some much-needed support.

Will convinces Jack to help a local gay bookstore owner save his store from closing. Meanwhile, Graces' first design job after her divorce is for a young, obnoxiously- in-love newlywed couple. After a few conversations with the couple Grace decides she cannot do the job because she cannot bear being around them. Karen decides to help Grace out and completes the job for her.