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With sales down, Dave pressures Will to send a mechanic to another shop. Meanwhile, Shane reconnects with an old friend who proposes a tempting offer.
At the Valley Forge Auto shop, manager Will pushes a new inclusion initiative and invites a reporter to cover it, but the interview goes off the rails.
To beat Belmont's team in sales and win a gift card, the shop draws in customers with an oil change special, but Will's upselling attempts fall short.
Will the nervous and unqualified heir to an auto repair chain, attempts to turn his father's business around despite constant torture from his cousin and now employee.