When beautiful-but-vapid model wannabe Deb has a fatal car accident, she suddenly finds herself in front of Heaven's gatekeeper, Fred, who declares her a self-centered "zero." Outraged, she attempts to persuade Fred to return her to her shallow existence but is accidentally relegated to the body of the recently deceased Jane Bingum. A brilliant, thoughtful and plus-size attorney with a loyal assistant, Teri, Jane has always lived in the shadow of her more comely colleagues whereas Deb has always relied on her external beauty. Now, by a twist of fate and a bolt of divine intervention, Deb must come to terms with inhabiting Jane's plus-size frame in the ultimate showdown between brains and beauty.

Jane's past catches up with her when a case from the prior year is up for retrial. Kim and Grayson sue a shrink who "cured" their client's husband of his multiple personalities, only she got rid of the wrong one.