Deputy Chief Executive of the Hospital Trust Jane Bison is running a fast-track management scheme, which Simon sees as a way to escape the world of portering and become the type of man nurse Lucy will give a second glance to. Although his idea is a hit with the management, it angers his colleagues – not least Tillman who ends up being tasered, and Frankie who is fired. It seems Simon needs to be taken down a peg or three, and Frankie is just the woman to do it.