Em City gets a new Unit Manager, Martin Querns, whose methods are hardly orthodox. Beecher's torment over his missing children is worsened when Schillinger presents him with an unexpected package. McManus returns to Oz in a new capacity.

In an effort to reduce violence, white inmates are transferred out of Em City. Said and Arif talk to Querns about the negative impact of his changes, but their efforts are in vain. Mobay gets in good with Adebisi's crew...but pays a price.