Horatio Caine arrives from Miami with Mac to help to find a dangerous criminal who has kidnapped a young girl. The truth about the killer will be shocking.

A teenage boy stumbles upon a dead body in a shop full of dolls. The man was the owner of the doll hospital. The room shows signs of a great struggle with dolls scattered all over the floor. In an upscale apartment, Stella and Sheldon Hawks examine the body of a waitress who had cancer. As oppose to the other crime scene, this room is in perfect order except for a spilled can of soup.