Slow service, an inexperienced staff and half-baked leadership have Borelli's Pizzeria crumbling; Gordon learns about the personal struggles affecting the owner and helps put both the owner's well-being and the restaurant on the path to recovery.

After four decades of business, Boodles Restaurant is struggling as its aging owner and son clash over the restaurant's future, and poor communication leaves the staff disconnected. When Gordon uncovers the source of the dysfunction, he helps bridge the family divide to give this longtime restaurant a chance.