Chef Ramsay heads to Mama Maria's in Brooklyn. This Italian restaurant and pizzeria was passed down from mother to son more than 25 years ago, but has proven to be more of a burden than a family gem. The owner is exhausted from trying to make ends meet for his family, which in turn has taken a toll on the staff, food and overall performance of the restaurant. Chef Ramsay is disgusted to find 12 freezers filled with rancid and inedible pre-made meals and he reaches his breaking point when one diner needs an ambulance after eating a defrosted piece of seafood. When Chef Ramsay levels with this owner, he leaves him in tears. Find out if Ramsay's push was enough to wake this owner and save his family and restaurant.

Chef Ramsay strolls into to Barefoot Bob's, a quaint beachside restaurant in Massachusetts, to help Marc and Lisa, a husband and wife who opened the restaurant eight summers ago. Every winter, their relationship becomes frostier as their business freezes over, causing Lisa to become more and more closed off from Marc. With Lisa ignoring her responsibilities and Marc working seven days a week with no break, Chef Ramsay tries a calmer approach to help the desperate couple. But after seeing inches of dust lining the shelves, pounds of wasted lobster per plate, and clam chowder so thick he wouldn't paste his wallpaper with it, Ramsay heats up! Find out if he can bring this marriage and the restaurant back to life.