After postal worker Rosie Diaz goes missing during what seemed to be a regular workday, the team initially connects her disappearance to her cargo, which include $12,000 worth of the game Demon Storm, which all the kids were after. But when the team gets in touch with child protective services, they learn that Rosie recently had her foster children taken away after an anonymous abuse call. 

Martin is swamped with guilt after a young boy is kidnapped shortly after he jogs by. The team tries to reassure Martin that his presence was a help rather than a hindrance as they search for the kidnapped child, but Sam's continued reluctance to admit to their relationship partnered with Martin's jealousy of her relationship with Jack only cause more problems.