A homeless woman goes missing from a hostel and the team is led to re-examine an old case they all know well. 

The team throws a Christmas party and are relieved that they are able to enjoy the season without a missing person's case to solve. Meanwhile, Jack's divorce is moving along, with Maria and her lawyer arriving at the FBI offices for Jack's deposition. Maria forces Jack to relive painful childhood memories in a heartless attempt to gain sole custody of their two young daughters.