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Anthony has to deal with an abusive owner at the Bossier Inn & Suites in Bossier City, LA. The rooms stink, the pool is filthy, and the housekeepers are underpaid.
In Branson, Missouri, Anthony tries to get the Colonial Mountain Inn out of debt. However, first he has to survive a potential deathtrap when he finds a two-story breezeway with an unlocked door.
The 48-room Kauai Inn in Hawaii isn't doing well, because of the divide between the owners living out of state, and their son and daughter-in-law who run the place on a day by day basis. Anthony has to convince the owners to rent the hotel to their son so that he can stand on his own two feet.
"Hotel Impossible" host Anthony Melchiorri is relentless when it comes to getting struggling hotels all over the world back on their feet and on the path to success. His no-nonsense approach may put some owners off, but his advice can transform even the most down-and-out properties. Yet, it's ultimately up to the hotel owners to implement and maintain his changes. Armed with a design team to help with some much-needed renovations, hotel "fixer" Melchiorri makes critical changes that may include getting a stubborn owner with no business sense to listen or getting a lazy staff to step it up. Utilizing special experts and the latest gadgets and technology that test, evaluate and measure different aspects of the hotel, it won't always be pretty and it will never be easy, but Melchiorri pushes these owners and GMs to get it right. He's determined to bring back hotels from the brink with tough love, proven procedures and transformative renovations. For many, this is their last hope.