Joyce has to find someone to train the staff at short notice, when her first-aid instructor lets her down. Mateo believes his new qualifications he gained in Madrid means he is more then competent to lead the class, but Amber smells a rat. Kenneth may be about to run into some money as he finds out his Uncle Herbert has died. His good news is met with sad news as it looks like Blow and Go may be shut down, but Troy and Jacqueline have an idea. Eddie is in the doghouse. Tiger and Joey take bets on who can get Amber's number first.

Pauline falls off the wagon, much to the dismay of Noreen and Geoff. Geoff tries sorting her out, but Jodie is her new best friend. The wristbands used by the hotel are been replaced by a improved card ID system, but it proves difficult to enforce especially for Mateo and the rest of the staff. Joey and Tiger make friends with Rob, who teaches them how to play chess., Joyce goes for a meeting with an estate agent called Monty, sparks fly and the pair go on a date that doesn't end well.