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Todd leads anger-management training to improve the staff's customer-service skills, but he's surprised to learn that Gupta is in need of the most help. Elsewhere, Madhuri receives a Valentine's Day gift from a secret beau.
An off-site team-building retreat goes awry when the staffers' train breaks down, forcing Todd to conduct the bonding exercises onboard. When he fails to lift their spirits, Todd devises a plan to bring his employees together by turning them against him. Elsewhere, Tonya tries to help Charlie get a date.
Todd's boss, Jerry, visits India with his mind set on partying. But while babysitting a drunk Jerry, Todd ends up in trouble with Tonya. Elsewhere, Charlie asks Gupta to teach him about Indian culture after he's deemed culturally insensitive by human resources.