Richard's mother Maggie has moved in and causes havoc within the family. Meanwhile Richard's therapist, Leonard, brings his own crisis to work. Just when things couldn't get any worse for client Jane Ross, she receives a terrible piece of news - this time is it Richard's fault?

Mounting pressure from Neil forces Richard to make big decisions without Karen's knowledge. Meanwhile, Maggie's gone missing and clients are unexpectedly turning up on the doorstep.