Mason's crucial mobile-phone account goes into review, so all ad action is put on hold. But Conner moves ahead anyway and shoots the phone company's commercial, jeopardizing everyone's job at the agency. Meanwhile, Sarah tries to reconnect with her ex-husband on her birthday; and Tony receives big news about his daughter.

Financial problems mar both Mason and Conner, prompting each to seek employment elsewhere. But their mutual trust is tested when secrets about one another begin to surface. Elsewhere, Sarah is up to her hair in problems over a shampoo account. And an interoffice romance blooms for Tom.