Ian Fletcher starts a new chapter in Miami as director of integrity for the Fifa World Cup, overseeing the biggest football event in the world. His first challenge is to lead the Oversight Team towards a decision on which cities should host the semi-final matches.

It's hard enough to get the team to agree, and the fact that it's also Miami Day on the day of the announcement and that no-one knows what that is only serves to complicate things. Meanwhile, the Social Media Team work on a new sustainability initiative based around human waste. The Power of Poop may just be the solution everyone needs.

It's another morning at Oversight HQ, and the team have scheduled a virtual meeting with David Beckham to finalise arrangements for the announcement of the tournament ambassador. But it's possible that Zurich has other ideas.

Sarah is to go on a Gen Z podcast that's criticised the tournament's carbon output. The Social Media Team take a new campaign idea out onto the streets, and Will masters the coffee machine. When the time comes for the ambassador announcement, the team suddenly find themselves with two ambassadors in the room at the same time and no plan.