Marketplace visits 100 businesses, and counts up where all your tips are going.  In some provinces, it's illegal for companies to pocket tips but we reveal it's happening anyway.

Celebrities including Mike Holmes and former CFL player Graeme Bell make the pitch for renovations and custom home builds done right but a long list of customers with home build and reno nightmares shows that even though they make the pitch to trust them, there is little accountability when things go wrong.