When Mateo faces complications with his transfer to a Cloud 9 Signature store, he becomes desperate to resolve his undocumented status. Meanwhile, Amy helps Glenn battle an Internet troll, Jonah and Cheyenne try to give Mateo legal counsel, and Dina and Garrett take issue with corporate.

Amy and Garrett embark on an investigation as they sift through abandoned photos during the store's spring cleaning. Meanwhile, Jonah goes out of his way to woo Glenn in hopes of gaining his approval. Cheyenne's fiancé, Bo, starts working at Cloud 9 for some fast cash, taking advantage of Dina and Mateo's in-store intel.