After a Cloud 9 employee posts a controversial video online, Dina enlists Cheyenne to help police the rest of the staff's social media accounts. Meanwhile, Amy learns something about Jonah that drives her to desperately pursue Instagram views, and Glenn suspects Mateo of rewards card fraud.

Corporate announces that the store is getting an upgrade; Amy, Jonah, and Dina set out to discover the pros and cons; Cheyenne accidentally volunteers to be Glenn's surrogate.