Tensions arise among the employees after an attempted robbery, pitting Dina against Jonah. Meanwhile, Glenn has a tough time firing the store security guard, and Amy discovers that her coworkers have been hanging out without her.

As Mateo turns to stranger and stranger home remedies for an ear infection, Amy and Jonah decide to offer an alternative to Cloud 9's terrible health insurance plan. Meanwhile, Glenn enlists Dina to help him get medical attention for his own embarrassing condition.