After the coronavirus hits, Amy and Jonah try to bring some order to the chaos in Cloud 9 while being pulled in multiple directions. The employees learn what it means to be considered "heroes" while Amy and Jonah's impending move to California looms large.

With the floor supervisor position available, Jonah decides to throw his hat in the ring, much to Dina's chagrin; Glenn and Mateo struggle to find the right balance in their relationship; Garrett tries to prove he's been in love before.