With the floor supervisor position available, Jonah decides to throw his hat in the ring, much to Dina's chagrin; Glenn and Mateo struggle to find the right balance in their relationship; Garrett tries to prove he's been in love before.

After Cloud 9 changes their policy of locking up Black beauty products, the employees are forced to reckon with systemic racism in the store, with Garrett leading the charge. Glenn desperately tries to right the store's wrongs, in misguided ways.