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Luna sympathizes enormously with a seriously ill patient and therefore speaks loudly. Rose doubts whether Luna is tough enough for her profession. Rose herself is under pressure to make cuts.
Luna does not follow protocol when she administers morphine to a patient and gets her mother on her roof. Milo and Casper get stuck in the treatment of a critically ill man with fear of needlesticks.
Luna comes into conflict with the more experienced nurse Kyra about a pregnant patient who is considering an abortion. Milo and Kees are each touched in their own way by an old, sick man who has no one.