Lisa takes a psychology class and finds that the townspeople are eager to tell her their problems.

Oliver is looking through his old Christmas Cards to find the return address of an ex-secretary of his who had moved to California. He wants to contract her because when his watch broke before, his secretary at the time found a repair shop that was able to fix it. The secretary, Carol now works for a Realtor who she ends up saving from being coned out of $10,000 from a con man that her former boss, Mr. Douglas had tried to indite back in New York. By episode end, Carol remembers the name of the watch repair shop on Madison Avenue.