The Reagans confront hard choices on the job when Frank deals with a police captain who's losing his grip over his precinct, and Danny faces backlash from Baez and Internal Affairs over a tough call he made in the field. Also, Jamie and Eddie are shown the ropes of field crisis management when a social worker is assigned to them for a ride-a-long, and Erin weighs the consequences of a dangerous criminal's release under new bail laws.

Erin tries not to feel overpowered as her new boss shadows her at work just as she's trying to get a nervous eye-witness to reveal the identity of who shot her boyfriend. Also, the serial killer who previously held Danny and Baez hostage resurfaces, and when Jamie arrests an intrusive reporter who appears at a series of store lootings, it leads to a standoff between Frank and the Attorney General over the press' First Amendment rights.