Frustrated Severide, turns to an unlikely ally to resolve his current dilemma. Casey begins to find satisfaction in his personal life, while Mills and Dawson face personal challenges. Meanwhile, the squad is called to the scene of a harrowing apartment building collapse.

When a call comes in from the Cook County jail, the squad steps into a volatile predicament and are tasked with trying to defuse an escalating situation. Shay remains hopeful about her baby dreams and Hermann's wife Cindy goes into labor with their fifth child. Meanwhile, Mills and Dawson face key decisions in their personal lives.