Lloyd and Alice are working at a koala sanctuary, caring for a mother and her baby. Alice is going to help out at the veterinary clinic where an injured koala has just been admitted. Meanwhile, Lloyd is releasing a recovered koala back into the wild.

After a stressful leave working with sharks, Lloyd and Alice go to work at a sanctuary. While caring for animals that cannot return to the wild, Lloyd loses Alice, who stays with the kangaroos while he looks after the emus.