Emma and Lou are determined to hold a holiday gift exchange, but when Ravi gives them advice, it doesn't quite work out as planned. When Zuri, Xander, Jorge, and Tiffany run into a man they think is the real Santa, they need to work together to cheer him up and save Christmas.

When Xander and Ravi realize that Jorge is homesick, they enlist the help of Emma, Zuri and Tiffany to cheer him up.