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Eleanor tries to prove to Chidi that she is worthy of his help. Meanwhile, Tahani and Jianyu try to help Michael feel better about the unknown flaw in his Neighborhood.
Thanks to some kind of error, Eleanor Shellstrop, an ordinary woman, enters the afterlife and is sent to the Good Place -- which is definitely not where she belongs. While hiding in plain sight from Michael, the wise architect of the Good Place who is unaware that he's made a mistake, she's determined to shed her old way of living and discover the awesome person within. Helping Eleanor navigate her new surroundings are Chidi, her kind, open-hearted "soulmate" who sees the good in people but finds himself facing quite a dilemma; her frustratingly perfect new neighbors, Tahani and Jianyu; and Janet, a walking, talking source for all the knowledge in the universe.
Chidi begins formally teaching Eleanor about ethics, and lesson No. 1 is: be kind to your neighbor. Michael and Janet help Chidi find a new, exciting hobby.
What happens when we die? It's a question everyone has asked, since the beginning of time. But when Eleanor Shellstrop dies tragically, she finds out that the afterlife is amazing; full of frozen yogurt, soulmates, and wonderful people who have done incredible things with their lives. It is absolutely perfect. The only problem is Eleanor isn't supposed to be in The Good Place. In fact, her life decisions wouldn't have even gotten her close. But due to a clerical error, she's been given someone else's reward and now has to struggle with being good in order to make sure her secret isn't discovered.