Country superstar Reba McEntire is enlisted as Mega Mentor to help prepare the artists for the Knockouts. The coaches pair two artists to perform individually against each other, then select a winner to move on to the Playoffs. The pressure is on as each coach will only have one steal in the Knockouts.

The Playoffs continue as the 10 artists remaining across Team Kelly and Team Niall hold nothing back. Tough decisions are made when Kelly and Niall can only each advance two artists to the live semi-finals.