Country powerhouse Keith Urban is enlisted as Mega Mentor to help prepare the artists for the Knockouts. The coaches pair two artists to perform solo against each other, then select a winner to move on to the Playoffs. Each coach has one steal.

Coaches Reba McEntire and Chance the Rapper enlist the help of superstar mentors as their remaining artists hold nothing back during the Playoffs. Tough decisions are made as each coach can only advance three artists to the live shows.