Alex turns referee to solve a problem between a hotel manager and the owner, who monitors her every move on CCTV cameras from her office in Paris.

Reality series in which hotelier Alex Polizzi tries to turn around failing hotels and guest houses. A beachside hotel in Harwich with quirky decor is in dire financial straits due to downturn in local business. When Alex uncovers the extent of the owners' troubles, she delivers her toughest advice to date, but will the creative couple take heed before it is too late?