Alex Polizzi is back on the Kent coast to revisit the Westward Ho! in Folkestone, where five years ago she came to the rescue of hotelier Jon. He was struggling with terrible reviews and plummeting profits while trying to keep his budget hotel open. Has the seaside residence turned the tide?

Alex Polizzi returns to Loughborough Grange, a guesthouse whose owners were in need of a wakeup call when she visited a year ago. The husband and wife team had fallen in love with a business that boasted a Thai spa with treatment rooms, a 24-seater Thai restaurant and 10 guest rooms. Alex helped them overhaul their business, but have the owners capitalised on the boost she gave them?