Waste Management president Larry O'Donnell pretends to be a new hire within his company. He works at a recycling plant and two landfills, rides along on a garbage truck and cleans porta-potties.

The CEO and President of 7-Eleven, Joe DePinto, goes undercover in his own company where he discovers that one of his corporate policies has not been implemented on the frontlines and later finds himself inspired by one of his delivery driver's approach to life.