Gary Findley, CEO of Restoration 1, a self-described "Redneck CEO" from Texas, goes undercover to ensure that there are no flaws in the "playbook" of the company that would negatively impact all the franchises. Will he have the stomach to handle a job involving biohazard remediation? Will he find that cracks are starting to show as the business grows? How will he tackle navigating through a tight basement crawlspace in a hazmat suit?

Warren Boone, chief people officer at Coco's Bakery Restaurants, seeks to determine the recipe for success by working on the shop floor. Does he have the ingredients necessary to tackle the company's needs?