Dan DiZio, CEO and Co-Founder of the Philly Pretzel Factory, which sells over 100 million pretzels a year throughout its 120 stores, is forced into action after one franchisee goes rogue, and the Boss is brought to tears when he realizes he let one of his franchise owners down.

Jose Mas, CEO of MasTec, one of the largest builders of telecommunication and energy systems in North America, receives an explosive surprise while heading down a manhole. Also, the Boss is shocked when he discovers that one employee feels rejected by a local community because of her job, on the third season finale of UNDERCOVER BOSS, Friday, May 11 (8:00-9:00 PM, ET/PT) on the CBS Television Network.