When Eric Casaburi, CEO of Retro Fitness, a franchised full service fitness center, discovers an employee who hates customers and fails to follow directions, it leads to one of the biggest reveals ever on UNDERCOVER BOSS. Also, Casaburi works with an employee who credits Retro Fitness for a major lifestyle change.

This special episode of UNDERCOVER BOSS features updates on some of the most intriguing employees who have appeared on the show and how the experience impacted their life. Employees include a Philly Pretzel employee who went from minimum wage worker to franchise owner and a Modell's Sporting Goods employee who has moved out of a homeless shelter and into her very own home. Also, disgraced employees share the aftermath of getting fired.