Sam Dushey, President and CEO of Shoppers World, works undercover at his discount apparel and merchandise retail stores, and discovers a security deficient store where shoplifters are walking away with lots of items.

Jeffrey S. Young, co-owner of YESCO, a custom electric sign company that fabricates, installs and provides service for signs, electronic display systems and lighting, has to face his fear of heights when tasked with changing a light high above downtown Chicago.