Two African penguins, Freya & Neo, welcome a young chick, but there's cause for concern when health problems arise. Staff work to train a trio of harbor seals to ride the elevator, with the only hiccup being a nervous seal named Floyd.

Beloved Asian small-clawed otter Pinkie has a recurring bloody nose, and the team goes to great lengths to find out what could be causing it. Feisty baby American alligators arrive at the aquarium and must learn to eat in an orderly way.