In 2018, 59-year-old Pamela Hutchinson is found dead in her Florida condo; the search for answers leads police to a mysterious woman spotted on CCTV; when the suspect is linked to yet another murder, it sparks a nationwide manhunt and media frenzy.

In Texas, on Christmas Eve 2010, a woman gets a mysterious phone call at work and speeds home to find her 12-year-old son gone without a trace; investigators look at those closest to the boy, but only surveillance footage can lead them to the truth.