A family's nightmare begins in September 2014 when 8-year-old Hiawayi Robinson leaves her apartment to play but never returns. The desperate search to find her leads investigators to surveillance footage that sends shockwaves through the community.

18-year-old Kyle Farishian is working the late shift at a 7-Eleven on Halloween when he is brutally attacked by a masked assailant. With no physical evidence, detectives scrutinize the convenience store's surveillance footage for any clues.