In 2013, Kira Steger goes missing after a date night with her husband at the Mall of America. After a shocking discovery in a parking lot, investigators fear foul play. They turn to mall security footage in the hopes of solving this mysterious case.

After a frantic welfare call, police find 79-year-old Avanell Cowgill murdered in her home; with no clues except for a trail of strange credit card transactions, investigators hope surveillance video will give them what they need to reveal a killer.