Frustrated with an insurance company, Ahmad takes matters into her own hands, jeopardizing Med's negotiations and Marcel's first day on the board; Charles helps a woman's depressed husband; Asher's first date takes a surprising turn.

Goodwin recruits Charles to evaluate her ex-husband's memory. Archer treats one of Sean's peers from the rehab center. Hannah treats a woman from a rural clinic whose miscarriage was improperly treated.