When the E.D. is flooded with patients from a crash, the entire team is pulled in to help. Charles can't shake the feeling that he knows the new E.D. attending. Archer has second thoughts on the eve of his kidney transplant.

Frustrated with an insurance company, Ahmad takes matters into her own hands, jeopardizing Med's negotiations and Marcel's first day on the board; Charles helps a woman's depressed husband; Asher's first date takes a surprising turn.