As Chandler's decision making frustrates the deck crew, Rhylee and Ashton grow desperate for a change of bosun. The charter guests overcome their fears by swimming with some scary ocean predators. Later, as Ashton makes on move on Rhylee after a wild night, Kate tells Caroline her foot needs to heal or she'll have to go home. When the mistakes keep piling up for Chandler, Captain Lee decides to confront him in a sit down.

Chandler is left at odds with Captain Lee and the entire Deck Team when an oversight leaves the charter guests stranded at an off-boat excursion without basic amenities. While Kate and Adrian pull out all the stops to deliver on a traditional beachfront pig roast Luau, its success is threatened when a guest is injured due to Chandler's oversight. Caroline struggles to keep up with the demands of the charter, leaving her frazzled, frantic and prone to more errors. Following the calamitous charter, Captain Lee calls Kate and Chandler to the wheelhouse, ready to implement necessary changes to the team.